About Me

Hello, I'm Christian Swan, a technology-loving problem solver with a passion for building and delivering innovative solutions.
I've been fascinated by technology since I was a child, and I've always been eager to learn how things work. This curiosity has led me to a career in IT, where I've had the opportunity to work on a wide range of projects. I'm particularly skilled in technical implementations, software development, systems administration, network engineering, and project management.
I'm also a highly motivated and results-oriented individual. I'm always looking for new challenges, and I'm always eager to learn new things. I'm confident that I can use my skills and experience to help your organization achieve its goals.

Contact Details

Christian Data Swan
Cell: (678) 404-0327
Text: (612) 404-0021
christiandswan@gmail.com

Download Resume #1

Download Resume #2

Education

Clayton State University

Bachelor Degree in Computer Science • July 2016

Excelled in a 6-month administration internship in Clayton State's IT department.

Georgia State University

Associates Degree in Computer Science • May 2010

Member of the (M.E.S.A) mathematics engineering science achievement scholarship program

Work Experince

Oracle

Implementation Consultant• July 2020 - Present

    •Implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.
    •Ensures the solution meets specifications and functions per customer specific operational workflow for multiple concepts, users, and service models. Resolve any gaps in functionality.
    •Train the staff on the use of the new POS system or new solution, and take the site live on the system after everything has been configured and everyone is trained.
    •Ensure a smooth transition to the new system.
    •Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.

Gozio Health

Implementation Technician• October 2019 - 2020

    •Installed Gozio’s RF wayfinding beacons throughout their customers facilities.
    •Operated Gozio’s robots to accurately map, measure an validate each wayfinding system install.
    •Performed routine robotic maintenance and debugging to ensure successful implementations.
    •Administered robotic troubleshooting by identifying and replacing faulty equipment and operating software.

Carr Riggs & Ingram CPAs and Advisors

IT Administrator• January 2019 - September 2019

    •Administrate help desk technical support for all employees firm wide, assisting in all technical issues.
    •Perform operating system software updates, upgrades, patches, and system migrations.
    •Coordinate on-site visits from third party support engineers to fix equipment and hardware related issues.
    •Reimaging systems default OS and set up workstations for new employees.

Freelance Developer

Web Developer / Software Engeneer • August 2016 - Present

    •Designed mobile friendly and responsive web sites for clients as a freelance web developer.
    •Developed web applications with payment gateways using REST APIs.
    •Assisted in the user interface and user experience design on “Clayton States’ Campus Life” mobile android app.

Nations Recovery Center

IT Manager/ Systems Administrator• November 2016 - September 2018

    •Administrated an entire network of computer systems in an enterprise call center for 50+ end users, workstations, devices, and terminal servers. on an Active Directory domain.
    •Provided help desk technical support for all employees through remote (RDP) access, to resolve any technical issues.
    •Performed quarterly internal and external penetration testing and network vulnerability scans using network tools (PRTG, Retina, and Qualys) to maintain compliance with PCI security standards.
    •Solved any pc issues that arouse, and repaired any systems that failed within a timely manner.
    •Installed and updated new systems software, and operating system updates for every workstation.
    •Administrated over the DBMS for the company’s primary SQL server production database.
    •Oversaw the daily rotation of external hard drive backups to all data on the production servers, and transported the encrypted backups off-site to ensure the company's disaster recovery and business continuity plan.
    •Generated daily reports from custom SQL queries for further data analysis.
    •Logged a technical support ticketing system to track the progress of error fixes for software issues.
    •Monitored firewall and intrusion detection systems to maintain network security.
    •Installed and configured the networking for servers, switches, routers, printers, and desktops.
    •Performed system migrations from Win XP to Win 7, and Win 7 to Win 10.

Covington Computer Repair

Computer Technician • August 2012 - September 2013

    •Provided technical support for PCs.
    •Installed new software and operating systems for customers.
    •Diagnosed and repaired hardware and software issues on desktops and laptops.

VWR

Supply Technician • August 2011 - May 2012

    •Supplied Intel’s clean rooms with sterilized supplies and equipment.
    •Collaborated with other VWR technicians on Intel’s’ supply locations that were in need of restocking.
    •Coordinated with VWR’s ‘just in time’ (JIT) ordering system for depleted supplies in need of ordering

Skills

Client Testimonials

  • Christian helped me start my personal business by setting up and installing all the necessary programs and hardware that I needed for my company that I didn’t know how to set up. Without him I wouldn’t have even known were to begin.

    Akeo

  • Christian made my website so beautiful that looks better than most professional websites. He does such amazing work that I'll always reccomend his work to everybody that I know.

    Ms. Johnson